RSM Services

The Services menu for RSM LE is primarily used with a system that is being managed by an RSM server. If you are running the RSM LE in an unmanaged, local environment, most of the features are not applicable, such as the RSM LE shown in the sample image below.

The system displays the RSM Services section when you select AdministrationàRSM Services. The RSM Services section displays the following information:

Settings	Description
Customer Number	Identifies the customer using RSM. The Customer Number displays on the contract with NCR. The Customer Number is required for activating an RSM license. If RSM LE is managed, the Customer Number is configured at an RSM server and is not changeable at RSM LE. If RSM LE is not managed by an RSM SE server but an RSM license file is used, such as when adding SNMP support, the customer number must be configured at RSM LE to activate the RSM license. For more information, refer to Installing the RSM LE License
RSM Managed (Enabled or Disabled)	Indicates whether this system is managed by an RSM SE Server. If this option is set to enabled, it is assumed that an RSM SE Server manages this RSM LE system. If using PXE Image Loader instead of RSM SE: •If using Command Center in a Dual Server configuration, configure RSM LE to be managed by the two PXE Image Loader servers to simplify role changes for Command Center. Otherwise, configure RSM LE as unmanaged.
RSM Server Discovery (Dynamic or Fixed)	Determines if a managed client gets the address of the managing server dynamically or whether you assign a fixed address for the SE or PXE Server.
Connected RSM Server	Displays the last RSM SE or PXE Server that the client communicated with, if managed.
RSM Server (Primary)	Refers to the field for setting the name or IP address of the server if RSM Server Discovery is Fixed.
RSM Server (Secondary)	Refers to the field for setting the name or IP address of the secondary server in a dual server environment.
Logical System Name	Refers to the identifying name for this system that can be used to identify this system by a name other than its computer name at RSM Servers. For example, it may be desirable to use names like Lane 1 or Bakery to identify the location or usage of the system.
Custom Tag	Provides the functionality to group systems managed by RSM SE or RSM EE into various roles such as the functional area in the store, a region in the country, or any other grouping you wish.
OS Monitor (Enabled or Disabled)	Indicates whether the monitoring of the operating system is Enabled or Disabled. This setting is a licensed feature, but it can be used without an RSM SE server. It is automatically licensed if Command Center is used.
File Agent (Enabled or Disabled)	Indicates whether File Agent is Enabled or Disabled to support file distribution packages scheduled from RSM SE or RSM EE. Note: If RSM SE is not used, File Agent may be disabled.
Software Agent (Enabled or Disabled)	Indicates whether Software Agent is Enabled or Disabled to support software execution in packages scheduled from RSM SE and RSM EE servers. Note: If RSM SE is not used, Software Agent may be disabled.
Default Destination Directory	Refers to the default destination directory used for packages that contain distributed files but no destination directory is defined in the package.